suburbia
Back home for the weekend.
A new M&S foodhall has opened up alongside an ALDI and a Costa coffee store near my house. It’s situated on a giant parking lot that gives access to all three stores, plonked in the middle of an urban sprawl.
The net result?
The Costa coffee at 06.30am on a Sunday, is half full. Apparently, it’s always busy. Even just this morning, I saw atleast 3/4 cars drive through in the 5 minutes I went to pick up the only half decent cup of coffee I could find within walking distance.
It’s nice! Human settlements need centres, and that is doubly true for suburbia, which can feel like a village of strangers.
It only makes sense that the centre becomes a giant parking lot with the amenities clustered around it.
I remember listening to a Tyler Cowen podcast where his guest pushes back on the concept of urban sprawl. “It’s ugly”. “Everyone is in cars”. “You have to drive everywhere”. You don’t see people around.
My gut reaction on listening to that was agreeing with the guest. I am against urban sprawl.
Tyler’s reaction was much more sanguine - what’s the problem if people drive? It’s convenient. You have more space. Better living conditions. He had no problem living in the middle of nowhere America and driving around.
Sure you sacrifice walkable cities, but you gain something in return. That can be valuable depending on what you want.
I have a current aversion to suburbia in all honesty. I could not and do not want to live in urban sprawl, and much prefer the cloistered (expensive dubious quality) life in London. But that is from having the privilege of spending 20+ years growing up in stable suburbia.
Enshittification
I came across the term ’enshittification’ coined by the great Cory Doctorow.
It’s the idea that things/platforms decay overtime. This is because the incentive structures we’ve created mean that you need to increase output with less input in order to maximise profits to shareholders. This leads to worse quality.
With digital platforms, companies do this by offering useful services for free to lock in users, and then the suppliers. Once they are both locked in, they shift the focus to the shareholders, and the incentive structure means that they no longer need to provide quality for the user (you’ve already locked them in with high switching costs).
Doctorow says its a ‘3 stage process’
Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a “two sided market,” where a platform sits between buyers and sellers, hold each hostage to the other, raking off an ever-larger share of the value that passes between them.
Examples
- Cadbury reducing the chocolate in its chocolate…
- Your backpack
- Google search
- AI generated web content (>50% of articles online are now AI generated…)
- The entirety of facebook/meta/X
- Everything being in an app (Scan a QR code for the restaurant menu please!)
- Forced obsolescence
- Healthcare
- Your brain
Along with many other services and goods.
Exit Voice and Loyalty
Exit, Voice, Loyalty is a book with the idea that in response to declining quality, customers have three options. Exit (leave), or voice (complain to try and repair or improve the quality) or loyalty (stay).
This applies to much more than enshittification, and it is a broad framework for the options we have when market dynamics are at play.
The issue with digital platforms is that you can’t take your data and migrate to a less enshittified platform. I remember I deleted my facebook account sometime in 2014, and I had no option to take my data with me.
With people locked into digital ecosystems, like the google cloud or apple’s services, it becomes much harder to ’exit’. Most users just put up with it and don’t voice there concerns, so they’re stuck.
I quite liked ’twitter’ as a platform, but over the past years, it’s enshittified to the point where I can no longer use it and remain sane - Sam Harriss said the biggest ’life hack’ he’s experienced in the last few years has been leaving twitter.
Sadly enshittification is everywhere, and with AI I suspect it will only get worse.
The whole concept reminds me of the power of incentives.
Show me the incentive and I’ll show you the outcome Charlie Munger
When we have maligned or perverse incentives, don’t be surprised at the outcome.
Craft
Reading this beautiful long reads post on the value of sustained attention and craft in the age of AI
Mary Oliver writes that “Attention is the beginning of devotion.” I am learning to pay attention, to be devoted to these songs, this craft, this instrument. And this is formative. As screens fragment our attention, as AI pushes for speed and efficiency at the cost of our humanity, as the academy puts a pinch of incense on the altar of innovation, slowing down and revisiting a text again and again (whether sheet music, a book, a recording, a poem) is a revolutionary act. It turns you into a particular kind of reader, one attentive to the minute, to nuances, to how meaning can shift ever so slightly when this word is used rather than that.